Q. Can I use a boarding pass that has passed its expiration date?
A.
You must complete your cruise boarding within the validity period. Boarding passes that have expired cannot be used
Q. Where can I make a reservation for a boarding pass?
A.
You can make a reservation on the dedicated reservation page by scanning the QR code on the back of your boarding pass.
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Hangang Tour Cruise boarding pass: Can only be used for the Hangang Tour Cruise. If you book the Sunset, Moonlight Music, or Starlight Cruise, an additional fee will be charged.
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Sunset Cruise boarding pass: Can be used for the Hangang Tour Cruise and Sunset Cruise. If you book the Moonlight Music or Starlight Cruise, an additional fee will be charged.
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Moonlight Music Cruise boarding pass: Can be used for the Hangang Tour, Sunset, Moonlight Music, and Starlight Cruises. No refund will be issued for any fare difference.
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Starlight Cruise boarding pass: Can be used for the Hangang Tour, Sunset, and Starlight Cruises. If you book the Moonlight Music Cruise, an additional fee will be charged.
Q. How do I use a meal voucher?
A.
Dining cruises operate on a pre-booking basis. To use a meal voucher, please leave a message on the 1:1 Customer Inquiry board www.elandcruise.com with your desired date, number of people, and the number on the back of your voucher. We will check for available seats and assist you with your reservation.